We ad to slumber on the ground of your airport in CO due to the fact we could not receive a flight for that evening. We skipped a significant Military graduation which is the moment inside of a Life time Practical experience. Your deficiency of customer care is appalling And that i hope Which i by no means must experience that once again."
Cons: "There was absolutely no sense of urgency in terms of Check out-in. The agent was valuable but we waited in line for over 1 hour!
Professionals: "Excellent flight. Superb pilot and The top steward or whoever was providing us update facts was excellent."
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Professionals: "The enjoyment options and noticing the little touches that Delta is earning to Enhance the brand name and encounter."
Cons: "Ticket cost was a little Significantly, the seats and aisle inside the plane are only made for skinny people. Aisle was scarcely longer throughout than my foot, plus the guy beside me was a little bit bigger than common, leaving me to get to scrunch in my seat The entire flight. A great deal of elbows, butts and hips knocking into my shoulders as folks boarded."
Negatives: "3 folks in row and around 200lbs it felt like ever time to get seatbelt Or the Awful placed shops between seats but under seat and you can not glance beneath seat lead to no space before you to access and will’t support but to rub from man or woman in upcoming far too you.
Professionals: "I love having the ability to text although while in the air (truly minimizes my tension After i vacation for small business and my loved ones is back house). Crew was good and boarding was effortless."
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Execs: "The crew- very pleasant and attentive. Also the lady that checked us in with the airport in Barcelona was Tremendous helpful and attempted her ideal to acquire us two seats together . She even blocked the seat in the middle of us!"
Negatives: "Agent at gate was really hard to know when making bulletins - not as a result of accent website or everything like that - he just spoke far too promptly and immediately into mic. He kept saying some thing about our flight moving to another gate nevertheless it didn’t- very puzzling"
Drawbacks: "The boarding process at LAX was awful. I’m sure the Awful shuttle wait and transfer from terminal to terminal will be the airport’s fault, nevertheless the airline did not do anyplace close to sufficient to inform passengers of what was in retailer. It had been complicated and frustrating."
Professionals: "Old aircraft with new seats. The exit row window seat — which they charge as a most popular seat was horrible because the exit doorway sticks to the airplane and can take away your place. As well as the seat doesn’t recline - they overlook to say that."